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Business Etiquette: Gaining That Extra Edge

Online based course with study materials, tutor support and certificate included.

Churchill Square Training and Development

Summary

Price
£24 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students
2 students purchased this course

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Overview

If you’ve ever had an awkward moment where: o You aren’t sure which fork to use. You don’t know which side plate is yours, You’ve ever had to make small talk with a Very Important Person and been lost for words… Then you know just how agonising such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This course will help you handle most of those socially difficult moments.

FREE Self Study Guide in PDF format to accompany the course and enable you to refer back to the content in the future.

Course media

Resources

  • Business Etiquette Reference Guide - download
  • Business Etiquette Brochure - download

Description

What Will Students Learn?

  • Effective networking, including making introductions, shaking hands, and using business cards appropriately
  • How to dress appropriately for every business occasion
  • How to feel comfortable when dining in business and formal situations
  • How to feel more confident of your business communication in every situation
  • That extra edge that establishes trust and credibility

What Topics are Covered?

  • Business etiquette basics
  • The handshake
  • Business card etiquette
  • The skill of making small talk
  • Do you remember names?
  • Making that great first impression
  • Dress for success
  • Business dining
  • E-mail and telephone etiquette

Who is this course for?

All employees.

Questions and answers

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Certificates

Certificate of completion

Digital certificate - Included

Reviews

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Course rating
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Service
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Content
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Value

Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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